title:
Note 10 lite touch problem
(Post creation time:
02-13-2020 08:01 AM
)
1605 Views
D
drpiyush24
Active Level 6
I'm facing touch problems while earphones plugged in or in call while earphones plugged in..
Anyone have same issues?
Sometimes everything is normal and sometimes it get worst. Touch doesn't respond properly.
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Samsung_Support1
Moderator
02-14-2020 11:07 AM
in
Hi there,
Please follow the below mentioned steps in order to resolve the issue:-
> Perform the interactive check of touch (Samsung member app>>Get help>>Interactive checks>>Touch)
>Run the device in safe mode and check the issue.
>Perform the reset settings of the device (setting>>general management>>reset>>reset setting).
> Check the availability of software update.
> If still issue not resolved, please visit to the authorized Samsung service center with device and have it inspected for further resolution.
For address details of Samsung Service centers follow the link mentioned below-
http://www.samsung.com/in/support/servicelocation/
Regards,
Team Samsung Members
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