title:

July Security update Breaks Note 8

(Post creation time:  

07-28-2020 02:33 PM

)

1234 Views

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NoteFun

Active Level 7

last edited

 

07-28-2020 02:33 PM

 

in

 

All, I am facing the issues with no network & no imei after updating the July update in my samsung Note 8.

 

Has any of you faced the same issues??

  • E

    Exploringmaharashtra

    Active Level 5

    07-28-2020 02:41 PM

     

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    yes pan india facing this issue.
  • A

    Aashish

    Expert Level 4

    07-28-2020 02:49 PM

     

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    Hello. What is your current software version that broke the phone?
  • S

    Samsung_IOfaAi4

    Beginner Level 2

    07-28-2020 03:30 PM

     

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    my phone also had the same issue. how to solve it?

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  • K

    kush3

    Active Level 1

    07-28-2020 03:51 PM

     

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    yes same issue

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  • S

    Samsung_g4X2RNz

    Beginner Level 2

    07-28-2020 04:02 PM

     

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    facing the same issue, no imei and not able to access my samsung account through device

    0 likes

  • D

    dvdjakli

    Active Level 1

    07-28-2020 05:27 PM

     

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    Hey yes me also facing same issue

    any help

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  • M

    manuj303

    Active Level 4

    07-28-2020 05:47 PM

     

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    Experiencing the same problem, Tried multiple hard reset. IMEI# lost, SIM not reading. Samsung services not working. Update cannot be rolled back. Need urgent fix as the phone has become a paper weight now.

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    NoteFun

    Active Level 7

    07-28-2020 07:02 PM

     

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    I dont know how samsung is going to fix this as i am now not able to open the Software update tab, it says processing failed...No Network..No IMEI...and also while clicking on SIM Card Manager in connections, whole screen freeze....this is the same way samsung ruined its most popular flagship Note 4.....Nice approach to Galaxy unpacked Event...This way Apple will win the game eventually without even playing....

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    Samsung_Lmw21JJ

    Beginner Level 4

    07-29-2020 03:47 AM

     

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    same problem... not detecting IMEI & no network

    0 likes

  • P

    pavan_h

    Active Level 3

    07-29-2020 05:43 AM

     

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    Guys, I just been to Samsung Service Center in Pune and the Center's engineer confirmed me with the build issue. He told me he spoke to head and a new binary will be rolled out at center by today evening. He asked me to come back that time and take the necessary data backup as the phone will be formatted. There was one more guy who faced the same issue and was with me at the center. What's the update from your respective locations? I am now back on my old Nokia to receive call as do not have a 4G spare handset at home. It seems like a lazy employee from Samsung India rolled out an update without verifying or testing it.

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    NoteFun

    Active Level 7

    07-29-2020 07:48 AM

     

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    I have just contacted to samsung service centre addressed at AVA Court 201 Malibu town Sector 47 gurugram Haryana 122018, and the guy over there told me they did not heard anything about this type of issue and when i asked him to get my handset formatted then he said they do not guarantee to get it back in original and also the charges for the same would be Rs 236...Samsung, this is not what we are expecting from your side...This is why Apple wins even without participating in the game...

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    pavan_h

    Active Level 3

    07-29-2020 07:51 AM

     

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    Did you tried formatting the phone then? The one I spoke to told me that a new binary will come by evening. But, am not trusting his words completely.

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    NoteFun

    Active Level 7

    07-29-2020 08:41 AM

     

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    I have tried hard reset and also tried to check the new updates if available but no luck. When i check for updates it fails to processing the registration because device is not having any IMEI number so nothing will work. I think we have to get it done through samsung service center as and when a solution will be provided by samsung....

    0 likes