‎HDR support on Note 10 plus | Samsung Members Community

N

NeelB

Active Level 6

last edited

10-22-2019 02:05 PM

in

just found out something weird. My note 10 plus doesn't seem to support HDR and has widevine L3 certification and not L1. Also list of HDR supported devices on netflix shows note 10 and not note 10 plus. While galaxy s10 and s10 plus both are listed as hdr capable. Sharing screenshots from Netflix app.

Any help or comment on this??

#hdr #netflix #galaxynote10plus #widevineL3

Selected Answer
T
theKeshavKr
Expert Level 4
10-22-2019 03:34 PM

in

Galaxy Note
cool, if my answer helped you could select 'accept solution' will appreciate a lot.
This comment was created from this
reply
0 likes
S
saurabhvg
Active Level 4
10-22-2019 02:56 PM

in

Galaxy Note
HDR is available only for Rs.800 plan
0 likes
N
NeelB
Active Level 6
10-22-2019 03:04 PM

in

Galaxy Note
i do know that and i have the plan. but see the screenshots. these are app settings and not the plan settings. these would show the inbuilt capability of the DRM certification. anyways. i figured it out. seems an issue with the netflix app itself. uninstalled and updated it. now its fine
0 likes
T
theKeshavKr
Expert Level 4
10-22-2019 03:16 PM

in

Galaxy Note
The HDR playback is available only on 4-Screen/Premium Plan, also Note10+ should support it, as could be the issue of app update. Try reinstalling the latest version.
0 likes
T
theKeshavKr
Expert Level 4
10-22-2019 03:18 PM

in

Galaxy Note
It is also strange to see your DRM as Widevine L3.
0 likes
N
NeelB
Active Level 6
10-22-2019 03:30 PM

in

Galaxy Note
thats what i was saying. the DRM shows L3. its an app issue. i figured out. reinstalled and updated. now it shows DRM L1
T
theKeshavKr
Expert Level 4
10-22-2019 03:34 PM

in

Galaxy Note
cool, if my answer helped you could select 'accept solution' will appreciate a lot.
N
NeelB
Active Level 6
10-22-2019 04:26 PM

in

Galaxy Note
done. thanks for your support
0 likes
A
Anil88
Beginner Level 3
09-9-2020 08:30 PM

in

Galaxy Note
can you solve this issue ?
pls reply I am facing same problem
0 likes
N
NeelB
Active Level 6
09-29-2020 07:15 PM

in

Galaxy Note
reinstall the app and update it. hopefully it would be fixed

title:

HDR support on Note 10 plus

Related Content