title:
Galaxy Note20 Ultra
(Post creation time:
12-4-2020 06:37 AM
)
462 Views
G
GautamSaharan77
Active Level 4
My Note20 Ultra Exynos indian still hangs on October security update , anyone else with the same or any issue with my device . Plz help and suggest.
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Abhy
★★
12-4-2020 06:53 AM
in
I am using the Note 20 Ultra presently on the Beta 2 Update.
I didn't face any Hanging issue as of now.
Are you on Beta Update?
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GautamSaharan77
Active Level 4
12-4-2020 07:00 AM
in
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Abhy
★★
12-4-2020 07:40 AM
in
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KavUtk
Active Level 8
12-4-2020 07:44 AM
in
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GautamSaharan77
Active Level 4
12-4-2020 07:47 AM
in
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NoteFun
Active Level 7
12-4-2020 08:29 PM
in
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Nikhil1910
Active Level 2
12-8-2020 04:12 AM
in
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cs-member13
Expert Level 4
12-9-2020 02:01 PM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
Please be assured and to resolve "device hanging issue" kindly follow the given below step:
>>Check device cache: Settings>Device care>Storage>Clean now.
For a particular application: Settings>Apps>Pick the app that you like to clear off the cache memory. For example 'Samsung Internet' >Storage>Clear Cache.
Please visit this mentioned link for more information: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report)along with screenshots, short videos and error log file, so that we can assist you accordingly.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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