title:

Galaxy Note 8 issues after July 2020 security update.

(Post creation time:  

07-28-2020 06:29 PM

)

10034 Views

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manuj303

Active Level 4

last edited

 

07-28-2020 06:30 PM

 

in

 

Very serious issues after July security update which was released today for India.

SIM card read error, No IMEI#, Cannot login to Samsung services. SIM manager freezing.

 

Require urgent OTA fix as I am without phone service now.

    • S

      Samsung_ziGRvJc

      Beginner Level 2

      07-28-2020 07:46 PM

       

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      Same issues ,sim card not detected,tried to reboot but no use ,lost most of my data ,this is irresponsiblility from a reputed firm like Samsung,waiting for next update asap to fix all those bugs

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      vicky2050

      Active Level 6

      07-28-2020 08:05 PM

       

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      Software update in not working after today update 

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      Aashish

      Expert Level 4

      07-28-2020 08:21 PM

       

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      Noted and reported to Community Manager, expect a resolution soon.
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      diabolicus

      Beginner Level 4

      07-29-2020 12:55 AM

       

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      Yo tech guy Ashish, it keeps saying "com.android.phone not working", software update not opening AT ALL, Galaxy store updates not opening, sim card manager not working, network signals not showing at all, and so many more! 

      incompetent tech developers working at Samsung maybe working from home caused this clusterfk!

      destroyed the whole device! 

      open US Samsung community, UK, ALL showing same problem 

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      PiyushShrivastav

      Beginner Level 2

      08-29-2020 04:55 PM

       

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      Mr. Aashish. 

      My fingre print scanner has stopped working after Aug 1  - 2020 update.

      When Samsung is not sure about stability of the update why do they give it.

      Do you realize what level of position we are working at how important is our phone and its use to us.

       

      Kindly note to give a stabilizing update asap.

      It is requested to Samsung .....do not give any update if your update is unstable 

       

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      Aashish

      Expert Level 4

      08-29-2020 05:59 PM

       

      in

       
      Right bro, have you tried removing all fingerprints and adding them again.

      0 likes

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      addisingh2022

      Active Level 4

      07-29-2020 04:11 AM

       

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      If you want your phone repaired you need to complaint its Samsung mistake ask service centre they will charge fees I ask Samsung customer care they say only your company we have no other so we need to complaint it as much possible 

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      Kunal006

      Active Level 1

      07-29-2020 05:48 AM

       

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      If someone finds a solution please reply its urgent

      0 likes

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      iamrohit

      Active Level 1

      07-29-2020 06:56 AM

       

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      Same here.....😢

      0 likes

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      Samsung_SO4JhXs

      Beginner Level 2

      07-30-2020 06:36 AM

       

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      Hey Pavan, Just came back today from Samsung Center in Pune at Pimpri they informed me the same thing and they are expecting the patch to be provided in next couple of days.

      0 likes

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      pavan_h

      Active Level 3

      07-29-2020 07:06 AM

       

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      Guys, I just been to Samsung Service Center in Pune and the Center's engineer confirmed me with the build issue. He told me he spoke to head and a new binary will be rolled out at center by today evening. He asked me to come back that time and take the necessary data backup as the phone will be formatted. There was one more guy who faced the same issue and was with me at the center. What's the update from your respective locations? I am now back on my old Nokia to receive call as do not have a 4G spare handset at home. It seems like a lazy employee from Samsung India rolled out an update without verifying or testing it.

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      MuneetK

      Beginner Level 2

      07-29-2020 08:12 AM

       

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      Even i am facing sim card not available issue ever since i installed this update.....this is very bad  experince.  Who will go to a service center in these times . .they shud publish a new update...which shud get updated through device....please Samsung Team....help fast on this...this has made the phone unusable

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      Samsung_BxN8EKF

      Beginner Level 3

      07-29-2020 08:39 AM

       

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      Installing the July Security update completely messes up the network settings of your Note 8. I though this was an isolated incident and only I was facing it. But I can see that many people have the same problem. 

      Received an update on 28th, installed it and restarted phone, started having problems with network. Both the sims were not being recognised. I am tried to restart many times. But no use. Hence did a factory reset. The device booted up after the factory reset, the network issue was still not resolved. IMEI number is not visible and this is causing a lot of problems. Getting processing failed message whenever I try to login with Samsung account. Samsung please fix this bug ASAP. 

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      anishkoul

      Beginner Level 2

      07-29-2020 10:47 AM

       

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      Yesterday i updated my Note 8 and since then its not showing any SIM card. No network at all, i tried to reboot many a number of times. I tried everything possible but it ll not show sim card manager. Today i took it to Samsung service centre and they are saying you have to spent 26000 rupees for new motherboard. I cannot imagine how pathetic their engineering team is, one update screwed entire device. If they aren't resolving the issue, then i am going to drag them to the consumer court. I cannot let my hard earned money go waste like that.