title:

Edge lighting not working on Note 9 when screen is off

(Post creation time:  

09-23-2018 07:09 PM

)

463 Views

V

vd123

Beginner Level 2

last edited

 

09-23-2018 07:09 PM

 

in

 
My edge lighting is not working when the screen is off. I have selected all available apps for edge lighting. Any idea? Googled it, but didn't find any working solution so far.
It works when the screen is on.
    • R

      RishiShukla

      Active Level 7

      09-23-2018 07:42 PM

       

      in

       
      make sure this is on6734cda7-b290-4041-886d-d5bafc4805ef.jpg

      0 likes

      V

      vd123

      Beginner Level 2

      09-24-2018 01:27 AM

       

      in

       
      Yeah, it is on. It is working when the screen is on.

      0 likes

    • K

      krishna14198

      Active Level 3

      09-23-2018 08:42 PM

       

      in

       
      same hare edge light not working. when screen is off

      0 likes

    • J

      Jackie1982

      Active Level 7

      09-24-2018 03:45 AM

       

      in

       
      Hi Friends, the following video is about Samsung Galaxy Note 9 Super Slow Motion...thanks TO my friend Raghavendra MR who helped me to shoot these videos

      https://youtu.be/gNlfvpG0rHs

      0 likes

    • L

      luvvv

      Expert Level 5

      09-24-2018 04:36 AM

       

      in

       
      update edge lighting in good lock...

      0 likes

    • A

      admin_

      Expert Level 5

      09-30-2018 09:17 AM

       

      in

       
      Thank you for reaching out to the Samsung community! We would like to inform you that edge lighting will work in screen off mode during incoming call and Samsung message application notification only. Put the device screen face down to get edge lighting call notification.

      Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

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