title:
Display Problem in Galaxy Note 9
(Post creation time:
08-3-2020 07:08 AM
)
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M
MilanGandhi
Active Level 1
I am using Note 9 and suddenly since past few days anytime during the day the display becomes blurred with lines and yellowish in colour. When you increase the brightness to maximum level it becomes normal.
Can anyone help to resolve the issue
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Vinu05
Active Level 3
08-3-2020 07:24 AM
in
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Dilli
Expert Level 5
08-3-2020 09:08 AM
in
0 likes
PrakharMishra
Active Level 6
08-5-2020 05:30 AM
in
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Dilli
Expert Level 5
08-5-2020 05:43 AM
in
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RubinTech
Active Level 4
08-10-2020 06:44 PM
in
Please Join only if you are facing the Display discoloration or Overheating or horizontal lines on display when the brightness is set to low. All these issues are started recently after software update, not by any accidental or physical damage to display.
https://t.me/samsungDisplayProblem
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Aashish
Expert Level 4
08-3-2020 04:35 PM
in
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Rishikesh1
★★
08-3-2020 04:41 PM
in
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MilanGandhi
Active Level 1
08-3-2020 05:11 PM
in
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cs-member13
Expert Level 4
08-5-2020 07:26 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
To resolve the issue kindly follow the given below steps:-
1. Check device in safe mode:- Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.
2. Reset the device:- Settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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MilanGandhi
Active Level 1
08-5-2020 01:19 PM
in
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RubinTech
Active Level 4
08-10-2020 06:44 PM
in
Please Join only if you are facing the Display discoloration or Overheating or horizontal lines on display when the brightness is set to low. All these issues are started recently after software update, not by any accidental or physical damage to display.
https://t.me/samsungDisplayProblem
0 likes
AK0101
Active Level 6
08-11-2020 02:23 PM
in
Please follow this link to escalate to CEO help desk
https://www.samsung.com/in/support/write-to-our-ceo/
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MilanGandhi
Active Level 1
09-18-2020 09:53 AM
in
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