‎Camera Application Freezing Issue | Samsung Members Community

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Ishant

Active Level 4

last edited

09-18-2018 08:48 AM

in

Note 9 camera is Freezing or responding after 5-6 click in live focus mode.
there is also a lag in normal auto mode.

A Heating problem in the phone.... I dun think it's cooling technology is worth or may be not working. it is heating a little less than my note 8.

N
nalayakmusafir
★★
09-18-2018 09:49 AM

in

Galaxy Note
I think it's a software issue it will be resolved
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J
Jackie1982
Active Level 7
09-18-2018 03:47 PM

in

Galaxy Note
https://youtu.be/NodRNjfFNPU
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A
admin_
Expert Level 5
09-20-2018 07:44 AM

in

Galaxy Note
Thank you for reaching out to the Samsung community! We would like to inform you that kindly follow the below mentioned steps to resolve your concern:-
- Go to Settings > Apps > 3 Dots > Show system apps > Camera > Storage > Clear data.
- Go to Camera > Settings > Reset settings > Reset.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account from your device.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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Camera Application Freezing Issue

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