title:

Battery draining fast

(Post creation time:  

01-14-2020 05:27 PM

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PVRK28

Active Level 2

last edited

 

01-14-2020 05:27 PM

 

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Galaxy note 10 is not getting battery back up. It is consuming battery power very fast (battery draining fast). Kindly give us the solution
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      S_Kumar73

      Expert Level 5

      01-14-2020 06:06 PM

       

      in

       
      Actually note 10 plus had very good battery life in android 9. But after 10 update the battery drains quickly. I sent one error report to Samsung saying I never changed any settings from previous version, intact I not even installed any 3rd party app except WhatsApp. I disabled Facebook, few Google apps, briefing, also disabled location history, NFC, find my mobile, auto sync, auto update, location bluetooth scan, nearby device, weather auto update. but still battery drains quickly. They sent the below standard reply and not even read my report fully.

      Dear Samsung Member,

      We would like to inform you that after analyzing
      the log files we find that Screen On Discharge is
      caused by using Youtube, chrome and whats
      app for a long time with data usage and used a
      lot of Apps switching and both of discharge rate
      are within a reasonable range regarding user's
      action.
      Screen Off Discharge is within reasonable
      range. There are used Bluetooth , BLE Scanning
      on, phone call and whats app at background
      Additionally, if you charge battery 100% you can
      use more than 22 hours.

      BLE scan is for recognizing specific place by
      scanning Bluetooth device. If you don't need this
      function, you can turn off like below.
      [Settingsj-)]Connectionsj-)IMore connection
      settingsj-)INearby device scanningl off
      [Setting s]-)]Connectionsj-)ILocationj-)j] mp rove
      accuracyj-)IBluetooth scanningl off
      [Settingsj-)IGoog]ej-)INearbyj-)Upper right
      menu ISettingsj-)Please turn off all options
      [SBrowserj-)Upper right menu IExtensionsj-)
      [CloseByl off


      Can't do anything

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