‎Auto call recording feature missing | Samsung Members Community

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Ayekay

Beginner Level 2

last edited

03-6-2022 07:56 PM

in

Galaxy Note

Hello samsung,

I have note 20 plus device and call recording feature is missing in my device i have checked my friends device as well they all got the feature but it is missing in my device please help me to get the feature

Thanks

Aamir

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Sid_Karna
Expert Level 5
03-6-2022 09:20 PM

in

Galaxy Note
From where did you buy the phone?
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Ayekay
Beginner Level 2
03-6-2022 09:26 PM

in

Galaxy Note
Australian piece it is
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Sid_Karna
Expert Level 5
03-6-2022 11:14 PM

in

Galaxy Note
May be that's why. In some countries call recording is not supported. For eg - phones bought from UAE and Singapore doesn't support call recording. However, I am not sure about Australia. Is there manual call recording? If it's also not there then what I just said could be the case. Also call recording doesn't work on WiFi calls.

Nb: use reply button for replying.
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indiantrueindian
★★
03-7-2022 01:19 AM

in

Galaxy Note
That's why its not there

Its may be due to privacy policy of the country which its bought
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cs_member8
Moderator
04-14-2022 06:57 AM

in

Galaxy Note
Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask question

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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Auto call recording feature missing

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