title:
Audio Issues after One UI 5.1
(Post creation time:
03-15-2023 10:48 AM
)
568 Views
S
sbverma007
Active Level 1
After the 5.1 update, I've been experiencing an audio issue with Galaxy Buds Pro.
Whenever I've any audio application open like Spotify, or any file based music player, the audio is louder. However if I move to other apps, or lock the screen, the audio is automatically dimmed. Note that I've not tried to manually increase / decrease the volume all the while.
Just wanted to know whether this is a unique behavior for me, or someone else has encountered it too.
PS, I've tried changing Equalizer settings and Dolby Atmos, but nothing changed with the above behavior.
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cs_member8
Moderator
03-22-2023 05:52 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
ronakpujara
Beginner Level 4
06-22-2023 01:50 AM
in
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ronakpujara
Beginner Level 4
06-22-2023 01:50 AM
in
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sbverma007
Active Level 1
03-14-2024 05:31 AM
in
0 likes