title:

slow downloading

(Post creation time:  

03-27-2020 10:24 AM

)

461 Views

K

Kysar

Active Level 3

last edited

 

03-27-2020 10:24 AM

 

in

 
M30s play store downloading is very slow please help!
    • H

      hedgehog

      Expert Level 5

      03-27-2020 10:27 AM

       

      in

       
      check internet speed via ookla speedtest check network settings if data saver is not on
      try using a wifi connection instead if possible

      0 likes

      K

      Kysar

      Active Level 3

      03-27-2020 10:33 AM

       

      in

       
      4mbps speed

      0 likes

    • K

      Kysar

      Active Level 3

      03-27-2020 10:33 AM

       

      in

       
      using wifi

      0 likes

    • K

      Kysar

      Active Level 3

      03-27-2020 10:33 AM

       

      in

       
      4mbps speed

      0 likes

    • H

      hedgehog

      Expert Level 5

      03-27-2020 10:45 AM

       

      in

       
      very slow glasswire app use karo safe hai speed batata rahega

      0 likes

    • S

      Shashwat

      Active Level 6

      03-28-2020 03:27 PM

       

      in

       
      send error report to samsung because after this update phone is heating, battery drains faster than before, no zoom and flash supported in 48mp (4:3) camera mode

      0 likes

    • S

      05-4-2020 12:56 PM

       

      in

       

      Dear Samsung Member,

      Greetings from Samsung Customer Support!

       

      Apologies for the delay in response. However, understanding the criticality of the situation; we had to ensure the wellbeing and safety of our employees which led to the delay in response.

      Hope your issue is resolved. In case the issue still persists please follow the below mentioned steps.

      1. Check device network mode settings
      Settings > Connections > Mobile networks > network mode SIM1 or SIM2 > network mode.

      2. Check network operator settings
      Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.
      Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.

      3. Kindly do check same SIM card in another phone or another SIM card in same phone to verify the issue.

       

      If issue still persist, kindly register your concern in Samsung members app (Samsung Member > Get help > send feedback > Ask question/Error report)

       

      Thank you for writing to Samsung.

       

      Warm Regards,
      Samsung Customer Support

      0 likes

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