otg problem

even in my m30s usb is not connecting when i connect it to pc...it all happened after the update

100% ur otg is not compatible to your M30s, check details on your otg pack is there mention some specific device,
this happened to me i bought online then I call to customer care he says check the compatibility of otg in description, then i found that was for some specified premium device then i ordered another one which described as "for all type C devices " and that one work for me

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

To enhance the device performance kindly follow the below mentioned steps:

 

1. Check different OTG with your device.
2. Check by using other pen drive.
3. Perform interactive checks through the Samsung Members apps. (Path: Samsung members > Get Help > Interactive checks > Charger/USB).

For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

 

Thank you for writing to Samsung.

 

Warm Regards,

Samsung Customer Support

Samsung m21 me kis company or brand ka otg our pendrive kaam karega??