title:

network issues in M30s

(Post creation time: ย 

08-26-2020 07:46 AM

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Anonymous User

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08-26-2020 11:25 AM

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I have been facing network issues a lot in M30s from July update... It seems to be fine and very next minute I don't get any transmition, speed or data.. I used to think this is because of network provider I.e airtel so I raised a complaint on this too..


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With no resolution yet and many calls with CC I decided to check with another device and here are the results... 


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Seriously? 4yr old J7 prime performing better.. Not even single issue or drop in whole day of my test.. 
Also you can Lte- A, 4CC and 2CC. 
I contacted airtel on this too their reply is " Sir, we are providing CA even in band 40 unlike other networks who provide it in band 66+" that's the reason you are seeing those in J7 prime with supported band 40..  
Then why I'm not seeing 4g+ ?  
" Sir, network and CA is in our hand 4g, lte and + depends on device, manufacturer and how they tweaked it in their UI "

So here comes my M30s 


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With whole day test not a single time I saw bandwidth falling below 2300 in J7 prime and not a single time above 900 in M30s.. 

In same location, same place, same area why J7 prime is performing better than M30s? 
 
Here are the hardware specs of both.. 

J7 prime

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M30s 

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Note : 
1. I didn't blurred location so everyone should know test conducted in same place

2. I used same airtel sim in both devices 

3. Network issues are from last update and became serious from 15days..  10days back I reinstalled firmware by visiting service center hoping it may fix. 

App I used.. Recommended by many tech reviewers and youtubers in recent times

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    Anonymous User

    Beginner Level 1

    08-26-2020 07:48 AM

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    it's problem of airtel only ...with or without CA support ...ghar me so raha hain sab covid me
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    Anonymous User

    Beginner Level 1

    08-26-2020 07:58 AM

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    Issue started from last update got on July 13th
    AU

    Anonymous User

    Beginner Level 1

    08-26-2020 08:00 AM

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    Drm issue solve hua kya ?
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    Anonymous User

    Beginner Level 1

    08-26-2020 08:20 AM

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    Nai drm issues bi he..

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    Anonymous User

    Beginner Level 1

    08-26-2020 07:53 AM

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    yes seriously...and this issue is happening recently in area wise ๐Ÿคฃ jaisa mere area me aaj tak 4g+ nehi dikhaya

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    jiopu

    Active Level 3

    08-26-2020 07:54 AM

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    after this update M30s phones getting hang and restarting

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    Anonymous User

    Beginner Level 1

    08-26-2020 07:55 AM

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    ๐Ÿค”

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    Anonymous User

    Beginner Level 1

    08-26-2020 07:57 AM

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    no seriously..if other device showing good networks except m30s then may be some problem is there in device also

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    Anonymous User

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    08-26-2020 08:00 AM

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    Drm issue solve hua kya ?

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    Aashish

    Expert Level 4

    08-26-2020 08:29 AM

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    Try locking on Band 1/3/40 for better speed.. I don't exactly remember which one.

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    Anonymous User

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    08-26-2020 08:44 AM

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    Band 40 for speed. I did it before but after last update I'm getting no service / emergency call if I lock it

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    iamiceparticle

    Expert Level 5

    08-26-2020 08:44 AM

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    Aaj kal network bahaut fluctuate karta hai. You can't say its device issue or service provider issue.

    Long live network congestion.

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    Anonymous User

    Beginner Level 1

    08-26-2020 08:46 AM

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    Vo tho sahi he.. But 15days se tho koi network issues nahi he airtel me with other devices also in my home. same sim giving good results in J7 prime so that is my question it may device issue ๐Ÿค” ๐Ÿค”

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    iamiceparticle

    Expert Level 5

    08-26-2020 08:58 AM

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    Yes may be.
    But problem is no one will accept. Neither Airtel nor Samsung.
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    iamiceparticle

    Expert Level 5

    08-26-2020 08:58 AM

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    Yes may be.
    But problem is no one will accept. Neither Airtel nor Samsung.

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