title:

mobile restarting automatically

(Post creation time:  

06-14-2020 11:36 AM

)

211 Views

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mani1708

Beginner Level 2

last edited

 

06-14-2020 11:36 AM

 

in

 
I'm using Samsung Galaxy m30s it restarting automatically why
    • A

      AMPK

      Expert Level 3

      06-14-2020 01:18 PM

       

      in

       
      please send error report after restarts

      0 likes

    • C

      cs_member10

      Moderator

      06-16-2020 05:56 AM

       

      in

       

      Dear Samsung Member,


      Greetings from Samsung Customer Support!

       

      Please be assured and to  resolve auto restart issue please follow below given steps:

      >>>Go to Settings > General management > Reset > Turn off auto start.

       

      If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
      Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

       

      Thank you for writing to Samsung.

       

      Warm Regards,
      Samsung Customer Support

      0 likes