title:
m53 5g network problem
(Post creation time:
03-12-2023 03:25 PM
)
1800 Views
AU
Anonymous User
Beginner Level 1
after oneui 5.1 update whenever i download gensinimpact on my galaxy m53 5g my 5g connection automatically switched in 4g connection while data of gensin impact is downloding from asia server, and i never get back 5g connection after unistalling of gensin impacg , i ahve to factory reset to get back 5g connection, fix this bug bro.
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Nahidafrin
Beginner Level 3
03-13-2023 08:52 AM
in
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Dianahemes
Active Level 3
03-15-2023 05:42 AM
in
Poor Network Issue in Samsung Galaxy M53
First, Reset your device's APN settings. Once, Reboot your device. Then check whether the SIM card placement is correct or not. Reset your Network Settings.
Regards,
Diana
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cs-member11
Moderator
03-22-2023 12:32 PM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
We apologize for the inconvenience you are facing. We understand your concern and will help you resolve this. Kindly follow the below steps to resolve your issue:
Check device network mode settings
Please follow the below steps.
Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on network mode SIM1 or SIM2.
Step5: Select network mode.
Note: We recommend to set device network mode as LTE/3G/2G or 5g (auto connect) mode.
Check network operator settings
Kindly set device network operator as "Automatically".
Please follow the below steps.
Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on Network operators.
Step5: Select automatically.
Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.
Step6: Tap on OK.
Step7: Registered on network.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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bharamappa
Active Level 1
06-18-2023 01:43 PM
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trilokishiv
Beginner Level 2
06-18-2023 05:38 PM
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Shu22
Beginner Level 2
07-10-2023 03:44 PM
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dhani999
Beginner Level 2
09-8-2023 01:57 AM
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kamriten
Active Level 4
01-11-2024 04:55 PM
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