title:
m51 selfie camera problem
(Post creation time: ย
11-7-2020 06:38 PM
)
1582ย Views
In M51 while using front camera colours of subject in red orange turns pink in colour.
Hate to take selfie with such defect.
Sharing 2 photos for comparison with front and back camera.
Want to know Will this problem will resolve in update or will have to change phone?
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Sanskar
Expert Level 2
11-7-2020 06:56 PM
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Sanskar
Expert Level 2
11-7-2020 06:56 PM
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nalayakmusafir
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11-7-2020 08:03 PM
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ยarpan19305
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11-7-2020 09:49 PM
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KirKirKiran
Active Level 6
11-8-2020 01:55 AM
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papluTaplu
Active Level 7
11-8-2020 05:26 AM
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ยlook back and front cam pic
back cam is red
and front is pink
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kholiyaji
Active Level 4
11-8-2020 05:39 AM
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Gana268
Active Level 6
11-8-2020 08:52 AM
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muskan24r
Beginner Level 2
11-8-2020 12:46 PM
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ยSame here ,I didn't like front camera at all.
I am facing one more problem with this , I could not sign in using google account ,let me know if someone else also facing this problem.
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Gana268
Active Level 6
11-9-2020 08:35 PM
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phooldass
Active Level 2
11-8-2020 04:02 PM
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cs-member13
Expert Level 4
11-19-2020 12:31 PM
in
ยDear Samsung Member,
Greetings from Samsung Customer Support!
Please be assured and perform following methods to resolve the Camera issue:
1. Please clear data or cache of Camera Application(Tap Settings>Apps>Camera>Storage>Clear Cache/data)
2. Check device in safe mode - Using Safe Mode on a Samsung phone allows you to force the device to run the essential operating system, and disable most 3rd party applications.
To enter in safe mode: Press and hold the Power key, when Power off icon appears>Press and hold the power off icon.
To Exit safe mode: Restart the device.
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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