title:

m51 selfie camera problem

(Post creation time: ย 

11-7-2020 06:38 PM

)

1582ย Views

S

saggyopel

Beginner Level 2

last edited

ย 

11-7-2020 06:39 PM

ย 

in

ย 

In M51 while using front camera colours of subject in red orange turns pink in colour.

Hate to take selfie with such defect.

Sharing 2 photos for comparison with front and back camera.

Want to know Will this problem will resolve in update or will have to change phone?


image


image


    • S

      Sanskar

      Expert Level 2

      11-7-2020 06:56 PM

      ย 

      in

      ย 
      yes this issue is for all M51 phones๐Ÿ˜•

      0 likes

      S

      Sanskar

      Expert Level 2

      11-7-2020 06:56 PM

      ย 

      in

      ย 
      don't know when fix will come

      0 likes

    • N

      nalayakmusafir

      โ˜…โ˜…

      11-7-2020 08:03 PM

      ย 

      in

      ย 
      This is a Software Bug. Will try to escalate this Issue to Software team๐Ÿ‘
    • A

      arpan19305

      Active Level 5

      11-7-2020 09:49 PM

      ย 

      in

      ย 
      try turning off beauty and filters

      0 likes

    • K

      KirKirKiran

      Active Level 6

      11-8-2020 01:55 AM

      ย 

      in

      ย 
      i am facing this issue too. unnatural colors

      0 likes

    • P

      papluTaplu

      Active Level 7

      11-8-2020 05:26 AM

      ย 

      in

      ย 
      yes faced same issue
      look back and front cam pic
      back cam is red
      and front is pink

      0 likes

    • K

      kholiyaji

      Active Level 4

      11-8-2020 05:39 AM

      ย 

      in

      ย 
      same issue

      0 likes

    • G

      Gana268

      Active Level 6

      11-8-2020 08:52 AM

      ย 

      in

      ย 
      I have same issue

      0 likes

      M

      muskan24r

      Beginner Level 2

      11-8-2020 12:46 PM

      ย 

      in

      ย 

      Same here  ,I didn't like front camera at all.

      I am facing one more problem with this , I could not sign in using google account ,let me know if someone else also facing this problem.

      0 likes

      G

      Gana268

      Active Level 6

      11-9-2020 08:35 PM

      ย 

      in

      ย 
      I don't have any Google signin issues

      0 likes

    • P

      phooldass

      Active Level 2

      11-8-2020 04:02 PM

      ย 

      in

      ย 
      pictures are yellowish in flash light in front camera

      0 likes

    • CM

      cs-member13

      Expert Level 4

      11-19-2020 12:31 PM

      ย 

      in

      ย 

      Dear Samsung Member,


      Greetings from Samsung Customer Support!

       

      Please be assured and perform following methods to resolve the Camera issue:

      1. Please clear data or cache of Camera Application(Tap Settings>Apps>Camera>Storage>Clear Cache/data)

      2. Check device in safe mode - Using Safe Mode on a Samsung phone allows you to force the device to run the essential operating system, and disable most 3rd party applications.
      To enter in safe mode: Press and hold the Power key, when Power off icon appears>Press and hold the power off icon.
      To Exit safe mode: Restart the device.

       

      If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
      Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

       

      Thank you for writing to Samsung.

       

      Warm Regards,
      Samsung Customer Support

      0 likes

    Related Content

    selfie camera for M51

    selfie camera m51

    m51 selfie camera issue

    Selfie camera cut out problem