title:
finger print sensor not working
(Post creation time:
09-24-2020 07:06 PM
)
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Pralaykgp123
Active Level 5
finger print sensor not working some times from yesterday. After pressing power button, it starts working. This is very annoying. Pls help
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Anonymous User
Beginner Level 1
09-24-2020 07:08 PM
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Pranu123
Active Level 5
09-25-2020 01:21 AM
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Pralaykgp123
Active Level 5
09-25-2020 02:52 AM
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Samsung_Support3
Moderator
09-28-2020 10:27 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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Pralaykgp123
Active Level 5
09-28-2020 05:38 PM
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