Wifi connectivity issues

Dear Samsung Customer,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

Go to Settings

Select General management

Select Reset

Select Reset network settings

Select Reset settings

Select Reset to confirm

 

You'll need to register your Wi-Fi again

Go to Settings

Select Connections

Select Wi-Fi

Select the Wi-Fi network you were connected to

Re-enter the password

Select Connect

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.