‎Wifi Range issue | Samsung Members Community

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RaviM51

Active Level 3

last edited

08-22-2021 04:06 PM

in

I am M51 user and facing wifi range issue. I have other company mobile also like Honer , Mi K20 pro, Mi note 8 pro, One plus 8 but on those device wifi signal is stong and no lag but on same range M51 wifi range goes down, No signal even with less distance. I am unable to play games because it lags too much, unable to watch movies and other stufs using wifi network. Does anyone have solution for this or anyone else facing same issue please let me know. Or only option to visit samsung care.

Using 5G wifi with 150 mbps speed. Also 2.4 band which is 4G wifi with max 50 mbps spped.

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AlphaTrion
Expert Level 1
08-22-2021 06:06 PM

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Galaxy M
It's been 6 months since so many issues started coming up in many other models. Yet no fixes have come, even for critical bugs.

This is Samsung's way of responding to already existing customers, they only know to flood the market with many new device models rather than fixing stuff in older ones, never choose samsung again.
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Goofybhai
Active Level 5
08-23-2021 06:16 AM

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Galaxy M
When i sit in my bedroom on my redmi 4 i get my neighbours wifi signal but nothing on my m51...so i think redmi mobiles are better at WiFi catching than samsung mobile....my next mobile will be definitely NOT samaung
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RaviM51
Active Level 3
08-23-2021 06:47 AM

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Galaxy M
I too think the same buddy... seriously not happy with samsung. I can get better mobile in same or less price than getting samsung phone. i choosed samsung because of its name and bought higher price mobile but these days samsung failling to provide good mobile and there name.
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Subha88
Beginner Level 2
08-23-2021 02:11 PM

in

Galaxy M
Same here
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Samsung_Support2
Expert Level 3
08-25-2021 06:13 PM

in

Galaxy M
Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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Wifi Range issue

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