‎Microsoft office problem | Samsung Members Community

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Simmi1024

Active Level 4

last edited

06-1-2019 11:22 AM

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Microsoft Mobile Office keeps stopping while i open any pdf or documents.
Please provide some solution to get rid from that.

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sidbhokare
Active Level 8
06-1-2019 11:34 AM

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Galaxy M
Have you updated your phone?
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Simmi1024
Active Level 4
06-1-2019 11:36 AM

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Galaxy M
yup
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Simmi1024
Active Level 4
06-1-2019 11:37 AM

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Galaxy M
It's working fine after update also.
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sidbhokare
Active Level 8
06-1-2019 11:42 AM

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Galaxy M
try cleaning cache ...or reinstalling application
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Simmi1024
Active Level 4
06-1-2019 11:59 AM

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Galaxy M
yes i did the both...eveb though it's not working
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sidbhokare
Active Level 8
06-1-2019 01:51 PM

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Galaxy M
go to Galaxy store...search for office mobile...tap more....you will see update icon...update the app....
note:update will not appear in Galaxy app
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Simmi1024
Active Level 4
06-1-2019 02:28 PM

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Galaxy M
i have also done tht
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UdayMR
Active Level 1
06-2-2019 09:17 AM

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Galaxy M
Have the same problem, PDF files does not open and abruptly closes the app, shows error message
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