title:

M31s restarting

(Post creation time:  

08-26-2022 07:01 AM

)

591 Views

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cnkonnurmath

Active Level 1

last edited

 

08-26-2022 07:01 AM

 

in

 
M31s restarting again and again solution for this?
    • AU

      Anonymous User

      Beginner Level 1

      08-26-2022 07:05 AM

       

      in

       
      Please join this campaign to help users get justice who are facing auto restart and display issues:-

      https://r2.community.samsung.com/t5/Tech-Talk/Important-Join-the-campaign-to-help-users-who-are-facing-restart/td-p/12104231

      0 likes

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      cnkonnurmath

      Active Level 1

      08-26-2022 07:09 AM

       

      in

       
      I face this issue 1 year back and they changed motherboard free of cost (within warranty period).
      Now past ten days it again restarting.
      This definitely Samsung failure in these phones
      AU

      Anonymous User

      Beginner Level 1

      08-26-2022 07:10 AM

       

      in

       
      Please visit service centre with your previous invoice and ask for free motherboard replacement.

      If they deny, please do as instructed in the post.

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      cnkonnurmath

      Active Level 1

      08-26-2022 07:15 AM

       

      in

       
      They told your product is out of warranty and you have to pay for replacement of motherboard 😅
      I never buy Samsung phone 😭😭
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      Bwin31

      Active Level 6

      08-26-2022 07:18 AM

       

      in

       
      Have you recently updated your phone? The August Update caused a lot of issues on lot of devices..

      0 likes

    • C

      cnkonnurmath

      Active Level 1

      08-26-2022 07:21 AM

       

      in

       
      Yes.
      But how all the device are affected?

      0 likes

    • L

      lakade

      Beginner Level 2

      08-26-2022 07:22 AM

       

      in

       
      Day by day Automatic restart problem increases and automatic mobile hang and vibration sound. I am very sad of Samsung mobile phone. Very dispoinment of Samsung galaxy m31s

      0 likes

    • C

      cs_member8

      Moderator

      09-13-2022 10:16 AM

       

      in

       

      Dear Samsung Member,

      Greetings from Samsung Customer Support!

      We acknowledge your query and apologize for the same. We request that you kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/ 

      Thank you for writing to Samsung. 

      Warm Regards, 
      Samsung Customer Support

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