title:

July security patch update issues on m30s

(Post creation time:  

07-19-2020 01:00 PM

)

540 Views

A

avinashdavid001

Active Level 5

last edited

 

07-19-2020 01:00 PM

 

in

 
After july security patch update ....I'm having heating issue and battery draining problem....anyone face this issue???
    • E

      Ehsank

      Expert Level 5

      07-19-2020 01:08 PM

       

      in

       
      no not at all
      my phone is too smooth

      0 likes

      A

      avinashdavid001

      Active Level 5

      07-19-2020 01:12 PM

       

      in

       
      plz share ur screenshot of battery usage

      0 likes

    • S

      Sumitpatel

      Active Level 8

      07-19-2020 01:30 PM

       

      in

       
      No heating issue but phone not working as smooth
    • AU

      Anonymous User

      Beginner Level 1

      07-19-2020 02:08 PM

       

      in

       
      No heating issues but drain is somewhat more than before🤔🤔
    • E

      Ehsank

      Expert Level 5

      07-19-2020 04:48 PM

       

      in

       
      i don't care about battery consumption, i am using at the fullest and enjoy, after all batteries are rechargeable, I can't count the battery
    • CM

      cs-member13

      Expert Level 4

      07-21-2020 05:45 AM

       

      in

       

      Dear Samsung Member,


      Greetings from Samsung Customer Support!


      Please be assured and to resolve "Battery drainage" issue kindly follow the given below steps:-


      1. Battery optimization:- Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory


      2. Close background running apps:-Tap on recent key and close the background running application.


      For more information on battery drainage please click on the link below:-
      http://www.samsung.com/in/support/skp/faq/1101689

       

      For details of heating issue kindly follow the instructions provided in the link given below:- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/


      If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
      Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


      Thank you for writing to Samsung.


      Warm Regards,
      Samsung Customer Support

      0 likes

    • A

      ArchiAjith98

      Beginner Level 3

      07-21-2020 03:35 PM

       

      in

       
      Google app consumes most of the battery
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      avinashdavid001

      Active Level 5

      07-21-2020 04:10 PM

       

      in

       
      uninstall it

      0 likes

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