title:
July security patch update issues on m30s
(Post creation time:
07-19-2020 01:00 PM
)
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avinashdavid001
Active Level 5
After july security patch update ....I'm having heating issue and battery draining problem....anyone face this issue???
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Ehsank
Expert Level 5
07-19-2020 01:08 PM
in
my phone is too smooth
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avinashdavid001
Active Level 5
07-19-2020 01:12 PM
in
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Sumitpatel
Active Level 8
07-19-2020 01:30 PM
in
Anonymous User
Beginner Level 1
07-19-2020 02:08 PM
in
Ehsank
Expert Level 5
07-19-2020 04:48 PM
in
cs-member13
Expert Level 4
07-21-2020 05:45 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
Please be assured and to resolve "Battery drainage" issue kindly follow the given below steps:-
1. Battery optimization:- Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory
2. Close background running apps:-Tap on recent key and close the background running application.
For more information on battery drainage please click on the link below:-
http://www.samsung.com/in/support/skp/faq/1101689
For details of heating issue kindly follow the instructions provided in the link given below:- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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ArchiAjith98
Beginner Level 3
07-21-2020 03:35 PM
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avinashdavid001
Active Level 5
07-21-2020 04:10 PM
in
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