‎Google maps | Samsung Members Community

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manas030

Beginner Level 2

last edited

11-8-2022 06:07 PM

in

I am not able to use maps on my samsung galaxy M52. It's always showing "Searching for GPS".

Calibrated it many times and also tried installing and reinstalling the updates of google maps.

Does anyone facing the same issue?

Any idea how to get this resolved?

Thanks

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BRAJRAJ07
Active Level 7
11-8-2022 07:03 PM

in

Galaxy M
Try following steps:
1. Switch off Power Saving mode.
2. Allow Mobile Data for Maps
3.Remove Battery optimization for Maps
4.Select Location in High Accuracy mode.
5.Check permissions are allowed for Google Maps
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cs_member8
Moderator
11-12-2022 11:48 AM

in

Galaxy M
Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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