title:

Forgotten the pattern

(Post creation time:  

07-14-2021 05:56 PM

)

1003 Views

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savagearpit

Expert Level 2

last edited

 

07-14-2021 05:56 PM

 

in

 
Hi there,
My uncle has forgotten the pattern lock of his samsung phone. 
I thought by wiping all the data will help but the problem is i can't be able to power off the device.
What shoul i do now?

  • AI

    Arman-IND

    Expert Level 1

    07-14-2021 05:58 PM

     

    in

     
    Try to unlock phone with the help of samsung find my mobile just login with the samsug account id password and try to unlock from there

    0 likes

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    savagearpit

    Expert Level 2

    07-14-2021 06:03 PM

     

    in

     
    He don't know much about this.
    If I've setted up his phone then i must have done all the security work.
    Please tell me any other trick.
    AI

    Arman-IND

    Expert Level 1

    07-14-2021 06:27 PM

     

    in

     
    Then last option is to wait until battery completely drains then you can do factory reset from recovery mode
    Increase the brightness of the device to max it will drain battery fast
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    Preetham1

    Active Level 7

    07-14-2021 06:06 PM

     

    in

     
    Go to recovery mode select wipe data factory reset

    Power off your Samsung Galaxy, by holding the power button.
    Hold down the Volume Up + Power Button.
    After that, Release both Buttons when you see Samsung Logo or Android Logo appears.
    Now you can see Android Recovery Mode.
    Use volume buttons to move and power button to select any option.

    If u can't power off wait till mobile drains out of battery then charge it to 100% ( don't power on just plug in to charge ) then try the above steps.
    Bro everything will be erased from device please note it
    S

    savagearpit

    Expert Level 2

    07-14-2021 06:12 PM

     

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    Still 37% battery left 😩
    P

    Preetham1

    Active Level 7

    07-14-2021 06:20 PM

     

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    Insert 2 sims
    Turn on mobile data
    Increase brightness to max
    Turn on wifi
    Auto rotate on
    Torch on with max level
    Turn on AOD
    These can be turned on from quick panel
    AI

    Arman-IND

    Expert Level 1

    07-14-2021 06:28 PM

     

    in

     
    Increase the brightness of the device to max

    0 likes

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    prashantpophale

    Active Level 8

    07-14-2021 08:44 PM

     

    in

     

    0 likes

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    animeshmodi

    Expert Level 5

    07-15-2021 01:32 AM

     

    in

     
    Hold down volume down and power key it will restart, and you can open recovery menu and do the same
    S

    savagearpit

    Expert Level 2

    07-15-2021 03:25 AM

     

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    Yes you are right..
    I'll tell him to go to the service center.
    He even don't know his email and password.

    0 likes

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    animeshmodi

    Expert Level 5

    07-15-2021 03:30 AM

     

    in

     
    If he has mobile no. Linked with google account, then it will work.(forget password option). And i think mobile no. Will be definately linked because google automatically adds mobile no. For security.
    If you find this useful, click on 3 dots on my comment and select accept as solution.

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    amanachu

    Active Level 4

    07-15-2021 10:16 AM

     

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    May be due to in m series like m51 and m31, samsung has change the way to enter recovery mode,
    Now u need a type c cable reverse charging support phone then just connect both the phone and after
    the power off then repeat the same as mentioned by animeshmodi

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    Novastark

    Active Level 7

    07-15-2021 02:25 AM

     

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    If u have turned on the remote unlock option you can use find my mobile to unlock your phoneScreenshot_20210715-075326_Find My Mobile_45622.jpg

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  • Â

    Š

    Expert Level 5

    07-15-2021 03:44 AM

     

    in

     
    Press and hold power + vol down
    As soon as the screen goes black release vol down and quickly press vol up( do not release power button)
    Also connect to pc while doing it if you are on one ui 3.x

    0 likes

    Â

    Š

    Expert Level 5

    07-15-2021 03:48 AM

     

    in

     
    Make sure you know the Google a/c user name and password if you are factory resetting.

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    Samsung_Support2

    Expert Level 3

    07-18-2021 04:02 AM

     

    in

     

    Dear Samsung Member,

    Greetings from Samsung Customer Support!

    We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

    Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

    Note. please attach the error log file within 15 minutes of the error occurred.

    Thank you for writing to Samsung.

    Warm Regards,
    Samsung Customer Support

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