‎Fb problem | Samsung Members Community

A

Ananka

Active Level 1

last edited

03-26-2023 06:51 AM

in

Whats the problem with Facebook.I can't open it in M53. First of all,I check in playstore and it is ok,the app is updated.Then I restarted.Fb is not working.Then I uninstall the fb and install it.Same problem.But fb lite is working.

CM
cs-member11
Moderator
03-28-2023 02:00 PM

in

Galaxy M
Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support
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Fb problem

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