‎Facing big network problem in m21 | Samsung Members Community

S

shahajalal35

Active Level 1

last edited

09-16-2020 03:02 AM

in

I bought samsung galaxy m21 before 1 month.There was no problem in network when i bought.After some days i face network problem. When i use 4G data network in 2g network place it show only 2g, it's not prblem but if i go at the same times in 4g area it's not automatically connect 4g. It's only show 2G network.

When i select again 4g then it did work. But how times i select it😥😥😥??no one can do it again and again

4
ѵօϲɑӀ4ӀօϲɑӀ
★★
09-16-2020 04:01 AM

in

Galaxy M
Which SIM card you have? Btw this seems like a Network issue in ur area, because phone will shift automatically to better signals.
0 likes
S
shahajalal35
Active Level 1
09-17-2020 09:35 AM

in

Galaxy M
It's grameen sim. when i use airtel sim then i face same problem, so i realize that it's not my sim problem.
but why it's not turn automatically fron 2g to 4g when i go to week network to 4g network??
why i have to select again and again 4g or LTE from my connection settings??

plz give a good advice about this problem
0 likes
S
Samsung_Support3
Moderator
09-17-2020 11:25 AM

in

Galaxy M
Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%20the%20same%20SIM,visit%20Samsung%20authorized%20service%20center.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

title:

Facing big network problem in m21

Related Content