title:

Facing Network issue

(Post creation time:  

02-21-2025 11:39 AM

)

432 Views

R

rahulkumarrai

Active Level 2

last edited

 

02-21-2025 11:39 AM

 

in

 
Hii I've recently purchased m35 6 128 verient. Before February security update in my mobile I not faced Any network issue but after update I'm facing this types of issue. Is it normal..please guide me what I do ..
    • K

      Kunapatra

      Active Level 10

      02-21-2025 12:51 PM

       

      in

       
      Use mobile without hard cover/case try this I think this will fix ur problem
    • K

      Kunapatra

      Active Level 10

      02-21-2025 12:57 PM

       

      in

       
      Sometimes hard cover/case blocked the network band of the phone

      0 likes

      K

      Kunapatra

      Active Level 10

      02-21-2025 12:59 PM

       

      in

       
      If it fix ur problem then pin this method as solution

      0 likes

      R

      rahulkumarrai

      Active Level 2

      02-21-2025 01:10 PM

       

      in

       
      It's not working same as before 😥

      0 likes

      K

      Kunapatra

      Active Level 10

      02-21-2025 01:12 PM

       

      in

       
      Ok then remove the cover and then restart the phone once and see if it fix then all ok otherwise contact to customer care or visit to nearby care

      0 likes

    • G

      goodthings

      Expert Level 5

      02-21-2025 03:49 PM

       

      in

       
      Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

      0 likes

    • G

      goodthings

      Expert Level 5

      02-21-2025 03:49 PM

       

      in

       
      Your's most welcome to here.

      0 likes

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      cs_member10

      Moderator

      02-22-2025 03:20 AM

       

      in

       

      Dear Samsung Member,

      Greetings from Samsung Customer Support!

      As per your concern, we would request you to kindly visit this mentioned link to resolve your issue by using the below-given link.

      ● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-connectivity/

      If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

      Warm Regards,
      Samsung Customer Support

      0 likes

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