title:
Camera shutter problems
(Post creation time:
09-2-2020 04:12 PM
)
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R
Rathinavelplay
Active Level 1
Samsung m21 mobile phone Camera shutter speed problems Take a Photo Automatically camera close and shutter hanging problems please update Camera shutter Speed
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Ehsank
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Anonymous User
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09-2-2020 04:40 PM
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cs-member13
Expert Level 4
09-3-2020 02:12 PM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
To resolve "camera" issue kindly follow the given below steps:
1. Please clear data or cache of Camera Application(Tap Settings>Apps>Camera>Storage>Clear Cache/data)
2. Reset the Device :- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset :- Settings>General Management>Reset
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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