title:

Camera Quality Issue M53

(Post creation time:  

12-22-2022 02:07 PM

)

640 Views

S

Samsung_Galaxy_Dev

Active Level 7

last edited

 

12-22-2022 02:07 PM

 

in

 
M53 Camera issue 
And Battery drained issue 
HDR Content not playable
Please fix these issue in Update
    • R

      Rushil24

      Active Level 3

      12-22-2022 05:27 PM

       

      in

       
      This is not customer care,
      You have to send error report from feedback section
      AU

      Anonymous User

      Beginner Level 1

      12-23-2022 12:23 AM

       

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      Correctly said
      S

      Samsung_Galaxy_Dev

      Active Level 7

      12-23-2022 03:29 AM

       

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      Yes this is said by Costumer care 😄😄

      0 likes

    • AU

      Anonymous User

      Beginner Level 1

      12-23-2022 03:26 AM

       

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      What about bluetooth? Have you tested it and is it working fine? If that's so than you must be a lucky m53 user whose m53 doesnot have bluetooth bug after oneui5 update
      S

      Samsung_Galaxy_Dev

      Active Level 7

      12-23-2022 03:37 AM

       

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      Can you Able to play HDR in youtube
      AU

      Anonymous User

      Beginner Level 1

      12-23-2022 03:44 AM

       

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      I haven't tried, but at what maximum resolution your youtube video can be played bcoz certain videos themselves are not in hdr in youtube. Have your checked video quality in youtube setting and see if there is auto quality option selected, if its there than select high picture qualityScreenshot_20221223_091415_YouTube.jpg
      S

      Samsung_Galaxy_Dev

      Active Level 7

      12-23-2022 03:52 AM

       

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      THE MAX QUALITY IS 2160p60 No HDR
      I Think In Future Update It will resolveScreenshot_20221223_092112_YouTube.jpg

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    • S

      Samsung_Galaxy_Dev

      Active Level 7

      12-23-2022 03:30 AM

       

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      THIS MAIN ISSUE IS HDR

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    • C

      cs_member8

      Moderator

      01-5-2023 05:14 PM

       

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      Dear Samsung Member,

      Greetings from Samsung Customer Support!

      We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

      Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

      Note. please attach the error log file within 15 minutes of the error occurring.

      Thank you for writing to Samsung.

      Warm Regards,
      Samsung Customer Support

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