title:
Buzzing Sound
(Post creation time:
11-11-2020 07:06 PM
)
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Sidhabhi
★★
11-11-2020 07:50 PM
in
0 likes
GuruT
Active Level 1
11-12-2020 04:03 AM
in
0 likes
SwapnadeepSRK
Active Level 4
11-12-2020 09:03 AM
in
I found it out when my unit was just 11 days old and as Amazon provides returns only for 7 days after delivery so I'm stuck with this one.
I did visit the service centre on 12th day and asked for a replacement. I was determined to take the replacement but the service centre executives and the head of the office came and totally denied about replacement.
They wanted to keep the device for like 6-7 days and find out exactly what problem it got and repair it.
.......Like open it up and repair it......
Who the hell on earth want their brand new phone to get open and repaired?
So I decided to use it for like 6 months and then when I can bear the fact that it actually need a repair and they'll open it...I'll go for a repair.
The thing is...whatever bluff they're gonna do about advanced machinery or facilities they got in their service centres...once the device gets open...the splash proof coating is exposed anyway.
So if you can...then just return it.
Or visit nearest service centre and request for a replacement if you can persuade them.
GuruT
Active Level 1
11-12-2020 09:08 AM
in
who the hell will give their phone for repairing when its just few days old.
never expected this from samsung.
Today I had a call with samsung supervisor, he said you just have to give your phone to service center. there is no other option. 😕
setgu
Active Level 1
11-12-2020 03:43 PM
in
just to cover up their brand
0 likes
cs-member13
Expert Level 4
11-20-2020 01:27 PM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
To resolve the sound problem kindly follow below given steps:-
1. Disconnect all accessories and remove any third-party case form your phone and check device volume settings if its full or not.
2. Reset the device:- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
Tap on Settings>Tap on General Management>Tap on Reset.
If the issue still persist kindly visit your nearby service center for the physical inspection of your device. You can search for the nearby service center from given link:-
https://www.samsung.com/in/support/service-center/
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
0 likes
GuruT
Active Level 1
11-20-2020 01:45 PM
in
0 likes