title:

Bug report

(Post creation time:  

06-25-2022 10:39 AM

)

267 Views

C

Crispy_Chip

Active Level 4

last edited

 

06-25-2022 10:39 AM

 

in

 
I have encountered screen on time bugs in the digital wellbeing app.
It shows false info about certain apps like dashlane , Twitter, drive .
As you can see in the screen shots 
The screen time is totally different from what is shown in the digital wellbeing app.

image


image
These are from before 
image


image

I am currently using m31.
  • C

    cs_member8

    Moderator

    07-10-2022 07:48 AM

     

    in

     

    Dear Samsung Member,

    Greetings from Samsung Customer Support!

    Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

    Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

    Note. please attach the error log file within 15 minutes of the error occurring.

    Thank you for writing to Samsung.

    Warm Regards,
    Samsung Customer Support

    0 likes

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