title:
Bluetooth Folder is missing
(Post creation time:
07-15-2020 07:35 PM
)
3086 Views
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Mirens
Active Level 6
07-15-2020 08:49 PM
in
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Mukesh09
Active Level 1
07-16-2020 01:41 PM
in
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cs-member13
Expert Level 4
07-18-2020 05:44 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
Please be assured and to resolve this issue kindly follow the given belows steps:
1) Check device cache: Settings>Device care>Storage>Clean now.
For a particular application: Settings>Apps>Pick the app that you like to clear off the cache memory. For example 'Samsung Internet' >Storage>Clear Cache.
2) Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
Tap on Settings>Tap on General Management>Tap on Reset.
If the issue still persists, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report) along with Video or Screen-shots(where it should be but not there). This will help us to further investigate and resolve your concern.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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Pe6o99
Beginner Level 3
06-16-2022 10:25 PM
in
It actually happens to be a problem when you've received something that won't be found in the gallery like a business card or a phonebook in the form of a .vcf file. And for some reason it doesn't want to show itself in the file manager. Yes, hidden files on, searches done, go on...
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