title:

Blank Google Map 🤪

(Post creation time:  

01-30-2020 04:00 AM

)

1306 Views

K

KrishTabS8Plus

Active Level 3

last edited

 

01-30-2020 04:00 AM

 

in

 
Hi, 

I'm using M30s phone 📱 

There is a problem with this

Whenever I click on the notification from Google Map always it opens blank map screen.

I have cleared the cache and data, even I have re installed the Google map. But problem continues..

I have read, so many others also complaining this. 

But no response from #samsunggalaxy 

Please fix this issue
  • I

    01-30-2020 04:24 AM

     

    in

     
    its not galaxys problem i am using Samsung M30s but no issue about Google map

    0 likes

  • I

    01-30-2020 04:24 AM

     

    in

     
    please say your operator name
  • I

    01-30-2020 04:25 AM

     

    in

     
    make sure that location turned on an allowed for Google maps

    0 likes

  • I

    01-30-2020 04:25 AM

     

    in

     
    no only Google maps but also Google play services should have the permission of location

    0 likes

  • V

    vivek006

    Expert Level 2

    01-30-2020 04:41 AM

     

    in

     
    The problem is of your network operator/Internt.

    0 likes

  • A

    Aashish

    Expert Level 4

    01-30-2020 05:54 AM

     

    in

     
    This is a known bug, wait for it to be squashed.
  • U

    UserAdik

    Expert Level 5

    01-30-2020 09:27 AM

     

    in

     
    same in my M30 too!!
    I

    01-30-2020 09:30 AM

     

    in

     
    he is using m30s not m30

    0 likes

  • U

    UserAdik

    Expert Level 5

    01-30-2020 09:40 AM

     

    in

     
    I know but I have the same problem in my M30 phone too!!
  • S

    Samsung_Support2

    Expert Level 3

    01-31-2020 10:55 AM

     

    in

     

    Hi there,

     

    Please follow the below mentioned steps in order to resolve the issue:

    > Check whether Internet is working properly or not.

    > Perform the reset app preference (setting>>apps>>three dots on the right top>>reset app preferences).

    > Run the device in safe mode and check the issue.

    > Check the internal storage of the device and clean it (Setting> Device Care>Storage> clean now)

    For further assistance, register your concern in the Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

     

    Regards,

    Team Samsung Members

    0 likes

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