‎Auto restart | Samsung Members Community

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Yadukrishnanv

Active Level 5

last edited

05-12-2021 01:16 PM

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My m31s keeps auto restarting. I have disabled auto restart in device care. Any solution?

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OptimusPrime108
Expert Level 5
05-12-2021 01:32 PM

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Galaxy M
Check if temperature becoming too high.
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venu12d2
Active Level 1
05-25-2021 06:26 AM

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Galaxy M
Next steps please
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OptimusPrime108
Expert Level 5
05-25-2021 06:30 AM

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Galaxy M
Samsung logo.
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OptimusPrime108
Expert Level 5
05-25-2021 06:31 AM

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Galaxy M
choose wipe cache using the volume buttons for navigation and power key for selection.
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Samsung_Support2
Expert Level 3
05-14-2021 05:41 PM

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Galaxy M
Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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Yadukrishnanv
Active Level 5
05-15-2021 01:02 PM

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Galaxy M
I have already sent. 3 or 4 days ago. No response from your side