title:
Auto focus issue
(Post creation time:
12-10-2020 03:58 AM
)
549 Views
Related Content
m31 auto focus issue
. Galaxy M 02-23-2021 04:04 PM
m31 auto focus issue
. Galaxy M 01-20-2021 03:26 PM
Auto Focus
. Galaxy M 06-1-2022 12:07 PM
A70 front camera auto focus issue
. Galaxy A 06-28-2020 09:23 AM
auto Focus issue in Samsung f41
. Galaxy Z 11-19-2020 03:10 PM
Wangthou
Active Level 4
12-10-2020 10:39 AM
in
0 likes
Nizaam11
Beginner Level 2
12-10-2020 02:15 PM
in
now my rear camera is very blurry ... it only focus object at only fixed focal length.
any new suggestions to do??
0 likes
Wangthou
Active Level 4
12-10-2020 02:31 PM
in
1) with other camera applications (having focus mode option)like Camera FV5
..2) by formating the device (factory reset), not just resetting in camera setting.
if the probelm still persists, the problem is with hardware.. you need to consult samsung customer center or repairing center.
0 likes
cs-member13
Expert Level 4
12-12-2020 08:30 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
We apologize for the inconvenience caused to you. Please be assured and perform following methods to resolve the Camera issue:-
1. Please clear data or cache of Camera Application(Tap Settings > Apps > Camera > Storage > Clear Cache/data).
2. Reset the Device:- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset:- Settings>General Management>Reset.
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
0 likes