problem regarding facebook

Question

whenever i use my facebook and i scroll down the page is not working with speed like it move very slow

admin_ · Answer

Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue:
1) Navigate to Settings >> Apps >> Facebook >> Clear cache.
2) Navigate to Settings >> Apps >> Tap on More >> Reset App Preferences.
If the issue persists, We would request you to provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports) so that your concern can be resolved soon. Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

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problem regarding facebook

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