‎display brightness problem | Samsung Members Community

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SAND1986

Active Level 1

last edited

10-13-2018 07:09 PM

in

I am updated my j7 prime 2 on 1 September but after update my display brightness auto increase i am select low brightness but brightness auto increase i am not satisfie plz help..

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vishal61
Active Level 3
10-13-2018 07:24 PM

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Galaxy J
you can disable auto brightness mode
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Pal1
Active Level 4
10-13-2018 07:33 PM

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Galaxy J
Exactly disabling the Auto Brightness mode can solve your problem.
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INDIANCYBER
Expert Level 5
10-13-2018 10:33 PM

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Galaxy J
🤮
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Nishitkohli
Expert Level 5
10-14-2018 03:09 AM

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Galaxy J
I hope next update will solve your problem
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admin_
Expert Level 5
10-22-2018 04:56 AM

in

Galaxy J
Thank you for being a part of Samsung community. We apologize for the inconvenience you are facing in the device after the update. We would like to suggest you kindly follow the below mention steps to overcome the Issue:

- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.
- If still issue persists, the relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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display brightness problem

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