Thanks for being with Samsung and sharing your concern. We would like to inform you that before update the device software update make sure to take data backup because it might be cased of data loss as it happened with your Secure folder we apologize for the same. Now If you have taken the data backup please recover the data from the source.
sRjkadam
Beginner Level 2
09-17-2017 04:42 AM
in
Secure folder has not showing my previous data
0 likes
sufi92
Active Level 2
09-17-2017 05:20 AM
in
0 likes
admin_
Expert Level 5
09-17-2017 01:19 PM
in
0 likes
sufi92
Active Level 2
09-24-2017 05:24 AM
in
0 likes