‎camera quality issue | Samsung Members Community

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gnikhil24

Beginner Level 2

last edited

05-23-2018 06:41 AM

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j7 duo camera image becomes blurred when zoomed... not even able to read text.. is this camera issue or this particular handset has issue?

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aditee
Beginner Level 3
05-23-2018 08:09 AM

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Galaxy J
no
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gnikhil24
Beginner Level 2
05-23-2018 08:16 AM

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Galaxy J
? do u mean image quality is good?
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admin_
Expert Level 5
05-25-2018 09:17 AM

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Galaxy J
Thank you for sharing your concern. Let us recommend some steps to further isolate and determine the issue faced by you in your device. Please be aware that device speeds may vary based on multiple outside factors.
1) Check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity)
2) Turn on the Auto Flash (If Available in the Device)
3) Reset the Camera (From the Camera Setting)
4) Software update via FOTA, Kies or SMART Tool.
Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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adi90
Beginner Level 4
07-10-2018 11:07 PM

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Galaxy J
can we use slow motion on j7?
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KANHA2001
Active Level 5
10-16-2018 02:49 AM

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Galaxy J
reset camera settings
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