title:

Otg problem

(Post creation time:  

02-6-2018 04:38 PM

)

338 Views

S

suu

Active Level 1

last edited

 

02-6-2018 04:38 PM

 

in

 
Recently a unknown problem is arising in my phone,after inserting the pen drive on my phone it is not showing the contents of the pen drive.Neither it is showing its presence in file manager .Please give some ideas to solve this..
    • A

      AbhijithSB

      Active Level 9

      02-6-2018 04:45 PM

       

      in

       
      Check your OTG adapter, it might be damaged.
    • A

      admin_

      Expert Level 5

      02-8-2018 03:26 AM

       

      in

       
      Thanks for being a part of Samsung community. We would like to inform you kindly follow the steps below to resolve your concern:-
      - Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
      - Kindly check with other OTG cable.
      - Please run your device in safe mode.
      - Please do reset your device on factory mode after taking the data backup Via Smart switch.

      Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

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