title:
Network issue j7 prime
(Post creation time:
12-3-2017 05:55 PM
)
510 Views
S
samuelj7prime
Active Level 1
The j7 prime show low network range all the time..even for idea network. Also the mobile network stability is poor..
Hope samsung will fix these issues through an update..
Hope samsung will fix these issues through an update..
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Akshitsuri
Active Level 4
12-3-2017 08:52 PM
in
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admin_
Expert Level 5
12-4-2017 08:37 AM
in
Let me recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors. We would like to suggest you kindly follow the below mention steps to overcome the Issue:-
1) Ensure that network frequency of your device should be selected on Auto-mode.
Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).
2) Search for the Network Manually as follows:
Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.
3) You may check by exchanging the SIM in SIM slots.
4) Insert different SIM card in your mobile and check if the issue is resolved or not.
If still issue persists then we would suggest you to once contact with your service provider.
"
Be sure to hit ♡ when you find an answer that works for you.
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