title:
Camera quality issue
(Post creation time:
02-5-2024 07:59 AM
)
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goodthings
Expert Level 5
02-5-2024 11:18 AM
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goodthings
Expert Level 5
02-5-2024 11:18 AM
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HarshitTrivedi
Active Level 3
02-5-2024 12:13 PM
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goodthings
Expert Level 5
02-5-2024 12:20 PM
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cs_member10
Moderator
02-6-2024 04:19 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/
Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-reset/
In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Warm Regards,
Samsung Customer Support
HarshitTrivedi
Active Level 3
02-6-2024 04:21 AM
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