title:
Regarding Camera
(Post creation time:
08-22-2024 05:17 PM
)
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S
Sidharth5678
Active Level 10
I think the Camera Quality of my F23 device has reduced since the last update. Maybe Samsung has intentionally done that. Is there anyone who is also noticing this in their device ?
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Shahzaib_S23Ultra
Active Level 7
08-22-2024 05:34 PM
in
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Sidharth5678
Active Level 10
08-23-2024 03:29 AM
in
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Shahzaib_S23Ultra
Active Level 7
08-23-2024 03:31 AM
in
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cs_member10
Moderator
08-23-2024 04:05 AM
in
Dear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we want to inform you that the software update is developed to enhance the performance or stability of the smartphone and it is fully tested in different stages. The issue could occur due to usage and various other factors, in case there is any kind of issue that occurs after the update then we are always helping our customers to resolve their issues. Therefore, we are taking your valuable feedback, We are continuously working to make our products better and more efficient.
However, kindly share the log file if you are facing any issues with the camera. Also, share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve your issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
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