‎Regarding Camera issue | Samsung Members Community

A

ADreams

Beginner Level 2

last edited

01-26-2022 03:39 AM

in

I have registered complain through customer support before 4 months but still it is unsolved.

Followed all procedures as mentioned by support team but nothing has improved.

Portrait camera is not working.

Samsung F62.

Can anybody guide ?

S
samfan91
Expert Level 1
01-26-2022 04:13 AM

in

Galaxy F
Bro, Samsung will not do anything if only one makes a complaint. Please explain what bug you're having and check other F62 users also having the same problem.

If everyone having the same problem then we'll send feedback to Samsung and surely will get fixed.
0 likes
A
ADreams
Beginner Level 2
01-26-2022 04:27 AM

in

Galaxy F
Whenever i start portrait mode it is showing camera failed. I don't know weather it is happening with t others also or not.
0 likes
S
samfan91
Expert Level 1
01-26-2022 04:33 AM

in

Galaxy F
Did you try clear data for camera app or factory reset?
0 likes
CM
cs-member13
Expert Level 4
02-10-2022 05:00 PM

in

Galaxy F
Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Reset camera settings
Camera > Settings > Reset settings > Reset.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
0 likes