No Notification on Lock Screen

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience you are facing. We understand your concern and will help you resolve this. Kindly follow the below steps to resolve your issue:

Lock screen notification settings
Nobody likes when other people can view their notifications, especially if it is something personal like a text message. Fortunately, you can hide the notification details on the Lock screen.

From Settings, swipe to and tap Lock screen, and then tap Notifications. From here, you can customize the available settings to your liking:

Notification style: Choose between Icons only, or Details. If you'd like more information about a notification at a fast glance, choose Details. This option also lets you adjust notifications' transparency and auto-reverse their text color.

A list of Lock screen settings with switches next to them
Transparency: Adjust the slider to see more of your Lock screen wallpaper behind the notification.

Auto-reverse text color: Automatically adjusts the color of the notification text to make sure it's readable against your background.

Hide content: Hide notification content in the Notification panel.

Notifications to show: Enable either Alert and silent notifications, or Alert notifications only.

Show on Always On Display: Show or hide notifications when your Always On Display is active. This option may not be available on all devices or when you are using Power saving mode.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support