title:

Error in application

(Post creation time:  

08-24-2018 07:14 AM

)

277 Views

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minnic7pro

Active Level 3

last edited

 

08-24-2018 07:14 AM

 

in

 
I have bought a new samsung c7pro....it was working fine..but when I have inserted the second sim a message started popping up in every 2 seconds "Error in application" I can't watch any videos due to this popup,even I can't type this query in full...message is getting popped up in between all my activities....I don't know how to get rid of this issue and what application causing this error..kindly get me a solution
    • E

      ExpertAditya

      Active Level 6

      08-24-2018 07:22 AM

       

      in

       
      This error might be caused by third party apps.
      Boot into safe mode and see whether this issue reappears.

      https://m.wikihow.tech/Boot-Your-Android-Cell-Phone-Into-Safe-Mode?
    • M

      minnic7pro

      Active Level 3

      08-24-2018 11:30 AM

       

      in

       
      sorry the above advise didn't work...usually after issue log is sent problem ceases to exist....
    • A

      admin_

      Expert Level 5

      09-4-2018 07:12 AM

       

      in

       
      Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue:
      1) Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.
      2) Check the issue in Safe Mode.
      3) Keep updating the device via FOTA or Smart Switch.
      4) Take full data backup and reset the device.
      Be sure to hit ♡ when you find an answer that works for you.
      For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

      0 likes

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