‎wifi issues | Samsung Members Community

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visswa

Active Level 3

last edited

02-20-2021 06:12 PM

in

After updating to Android 11 my Samsung device is facing wifi connectivity issues . It is connecting and disconnecting it occurs very often

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Ehsank
Expert Level 5
02-20-2021 06:19 PM

in

Galaxy A
do one thing and lets see
go to settings >general Management >reset >reset network
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E
Ehsank
Expert Level 5
02-20-2021 06:33 PM

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Galaxy A
and tell me one thing are you using both data and wifi at same time?
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E
Ehsank
Expert Level 5
02-20-2021 07:45 PM

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Galaxy A
ohk, i asked because there is one optiom auto Switch to mobile data im wifi section sometimes it also cause disconnection
anyway did you reset network?
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V
visswa
Active Level 3
02-20-2021 07:49 PM

in

Galaxy A
yes but I have to check it
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Ehsank
Expert Level 5
02-20-2021 07:56 PM

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Galaxy A
👍🤞
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S
Samsung_Support1
Moderator
02-22-2021 02:38 PM

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Galaxy A
Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Reset Network Settings: Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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