title:

stuck ram cleaner

(Post creation time:  

06-24-2017 10:32 AM

)

499 Views

C

CYBERDRAGON

Active Level 2

last edited

 

03-15-2019 12:05 PM

 

in

 
after i updated my galaxy a5 2017, I had a ram cleaner stuck at one place and I am not able to remove it. I also get ads on my phone and opens play store without permission.i tried the google ads method but it didn't help please help me fix this.e8761421-48dd-48c3-8ab2-353a5452a4a2.jpg
    • A

      admin_

      Expert Level 5

      06-24-2017 11:20 AM

       

      in

       
      Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).

      0 likes

    • T

      thesubhamBajaj

      Active Level 3

      06-24-2017 11:52 AM

       

      in

       
      there are no such problems on my A5 2017 after the update
      i think that you should reset your device

      0 likes

    • C

      CYBERDRAGON

      Active Level 2

      06-24-2017 06:40 PM

       

      in

       
      I fixed it by disabling an app in the settings of apps that can appear on top

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