title:

strange problem while playing pubg

(Post creation time:  

07-17-2020 08:53 AM

)

325 Views

R

RATHERJAMSHEED

Active Level 7

last edited

 

07-17-2020 08:53 AM

 

in

 
 I don't know if you face this  problem or not
But I'm facing it after a10
I have some strange problem in my a50 while playing pubg.. Actually when I'm in game suddenly whenever I move my thumb to right it then goes back to left and vice versa.. While might be the problem ..and what is the solution

    • V

      vivek006

      Expert Level 2

      07-17-2020 11:49 AM

       

      in

       
      Touch sensitivity issue I guess, change tempered glass and try.

      0 likes

    • R

      RATHERJAMSHEED

      Active Level 7

      07-17-2020 11:57 AM

       

      in

       
      I don't have tempered glass

      0 likes

    • C

      cs_member9

      Active Level 7

      07-21-2020 10:48 AM

       

      in

       

      Dear Samsung Member,

      Greetings from Samsung Customer Support!

       

      Kindly be informed pubg is a 3rd party application which is not from Samsung. As we are trained to handle Samsung software and hardware related troubleshooting, we advise you to contact to the respective application software support. You can reach to the app developer through email channel go to: Play store > select more option> select installed app> click on read more.

       

      You can try after clearing the app cache by following below steps: Go to settings > Apps > More option > Show system apps > Select the application > Storage > Clear cache.


      Thank you for writing to Samsung.

       

      Warm Regards,
      Samsung Customer Support

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